Step 1: Check and Fix Postfix Service
First thing to do is to check weather postfix services is running:
systemctl status postfix
Run the command above to check if postfix is running, if it is, then you should see something like:
postfix.service - Postfix Mail Transport Agent
Loaded: loaded (/usr/lib/systemd/system/postfix.service; enabled; vendor preset: disabled)
Active: active (running) since Thu 2021-04-15 02:00:43 CEST; 1 day 18h ago
Main PID: 3745676 (master)
CGroup: /system.slice/postfix.service
If postfix is running and you can’t send emails then read CyberPanel's troubleshooting guide to find out why.
If postfix is not running then you can try starting it, but if you can’t then check weather it is installed or not
Centos 7 or Centos 8
[root@de1 ~]# yum list installed | grep postfix
postfix3.x86_64 2:3.5.8-1.gf.el7 @gf-plus
postfix3-ldap.x86_64 2:3.5.8-1.gf.el7 @gf-plus
postfix3-mysql.x86_64 2:3.5.8-1.gf.el7 @gf-plus
postfix3-pcre.x86_64 2:3.5.8-1.gf.el7 @gf-plus
[root@de1 ~]#
Ubuntu 18 or Ubuntu 20
apt list --installed | grep postfix
If you don’t see any postfix packages installed, then postfix is not installed in your system. You can install them, first enable gf repo (for Centos 7 or Centos 8) on your system.
Note: Take backup of your postfix configurations at /etc/postfix and restore them after installation
Centos 7
yum --nogpg install https://mirror.ghettoforge.org/distributions/gf/gf-release-latest.gf.el7.noarch.rpm
Centos 8
dnf --nogpg install https://mirror.ghettoforge.org/distributions/gf/gf-release-latest.gf.el8.noarch.rpm
now install postfix
Centos 7
yum install --enablerepo=gf-plus -y postfix3 postfix3-ldap postfix3-mysql postfix3-pcre
Centos 8
dnf install --enablerepo=gf-plus postfix3 postfix3-mysql -y
Ubuntu 18 or Ubuntu 20
apt-get -y install postfix postfix-mysql
Once postfix is installed again, you can restore the backup of configurations file and restart postfix and verify that it is working.
Step 2: Check and Fix Dovecot Service
Second thing to do is to check weather dovecot services is running:
systemctl status dovecot
Run the command above to check if dovecot is running, if it is, then you should see something like:
dovecot.service - Dovecot IMAP/POP3 email server
Loaded: loaded (/usr/lib/systemd/system/dovecot.service; enabled; vendor preset: disabled)
Active: active (running) since Thu 2021-04-15 02:00:44 CEST; 1 day 18h ago
Docs: man:dovecot(1)
http://wiki2.dovecot.org/
Main PID: 3745695 (dovecot)
If dovecot is not running then you can try starting it, but if you can’t then check weather it is installed or not
Centos 7 or Centos 8
[root@de1 ~]# yum list installed | grep dovecot
dovecot23.x86_64 1:2.3.11.3-1.gf.el7 @gf-plus
dovecot23-mysql.x86_64 1:2.3.11.3-1.gf.el7 @gf-plus
[root@de1 ~]#
Ubuntu 18 or Ubuntu 20
apt list --installed | grep dovecot
If you don’t see any dovecot packages installed, then dovecot is not installed in your system. You can install them, first enable gf repo (for Centos 7 or Centos 8) on your system.
Note: Take backup of your dovecot configurations at /etc/dovecot and restore them after installation
Centos 7
yum --nogpg install https://mirror.ghettoforge.org/distributions/gf/gf-release-latest.gf.el7.noarch.rpm
Centos 8
dnf --nogpg install https://mirror.ghettoforge.org/distributions/gf/gf-release-latest.gf.el8.noarch.rpm
Now install dovecot
Centos 7
yum --enablerepo=gf-plus -y install dovecot23 dovecot23-mysql
Centos 8
dnf install --enablerepo=gf-plus dovecot23 dovecot23-mysql -y
Ubuntu 18 or Ubuntu 20
apt-get -y install dovecot-mysql dovecot-imapd dovecot-pop3d
Once dovecot is installed again, you can restore the backup of configurations file and restart dovecot and verify that it is working.
